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Muhd Hafiy B Mohd Aris
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ITE COLLEGE EAST (SIMEI) ; CHEMICAL PROCESS TECHNOLOGY
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Friday, August 1, 2008

Shop charges $2,600 for 'modified' PSP

STOMPer says he was shocked when his niece was charged $2,600 for a PSP set, with the bulk of the price charged for a modification of the console his niece was not aware of.

Said the STOMPer:

"On July 12, my niece and her mother were walking around the electronics store in Lucky Plaza to look for electronic gaming console.

"They chose a decent looking shop, well furnished and displays of game consoles and games were neatly placed."

The STOMPer said his niece and her mother agreed to pay about $300 for the console, including accessories.

He said the sales assistant later took the unopened PSP box away and when he came back with the 'modified' PSP and added miscellaneous charges.

The STOMPer said his niece was not informed that any modification was to be done and that the shop did not get her consent to do so.

He said:

"The sales assistant had taken the PSP away from the shop to a 'technician' he claimed had downloaded software known to be able to download games and a PSP version changer.

"He claimed that it is compulsory to install this license from SONY and a software to play downloaded games.

"He did the software update without my niece’s consent."

The STOMPer said the costs were as follows:

PSP Set $290

MMC 8GB $98

Screen Protector $29

PSP 6 in 1 kit $69

Total: $486

Cost of modification: $2114

The STOMPer added:

"Initially the total price was $3400 and they made a mistake writing $3550 on the GST 7% column which goes to show a very obvious mathematical error.

"After some negotiation the sales assistant gave a discount to $2600.

"My niece was very shocked at the price because she bought her Playstation 3 at some $700, playstation 3 is a bigger console for use with the television.

"She wanted to cancel the order as she did not expect the price to be exorbitant but the sales assistant mentioned that once the software has been installed, workman cost and product cost has been incurred and they will have to pay $2000+ even if they do not want the console.

"Given no choice, she signed the credit card and paid $2600 in total."

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My point of view

  1. Do a research in the net and ask in some of the Singapore forums or games forums .
  2. Not sure ask your friends who owns a PSP .
  3. Avoid going to Lucky Plaza or SLS as their price is like CHOPPING HEAD type .
  4. You have the rights to back out last minute .
  5. Complaint to CASE .
  6. There's no such thing as PSP cost at $2600 . If u want full set , prepare yourself $400 and it includes everything .
  7. Go to reputable shops like AMK HUB , FAR EAST and such .
  8. Don't know what it consist off , RESEARCH .
loss a big lum sum of money. pity :(
12:58 AM
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